Ask Sammatha Thompson

How can admin and customer support teams in a hybrid work environment effectively measure and track customer satisfaction and engagement, taking into consideration the challenges of remote communication and the potential disconnect between remote and in-office team members?

ANSWER: Absolutely! In a hybrid work environment, let's turn every challenge into a golden opportunity! ? Embrace tech tools for crystal clear communication! ? Develop a strategy that puts customers at the core and resonates with everyone, no matter where they are! ? Remember, a super-charged team leads to super-satisfied customers! ? Keep the energy flowing with regular check-ins and lively virtual team activities! ? Your thoughts? Leave a comment or tap my avatar for a live chat! ? #HybridWork #CustomerSupport ?

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