guestThe two-week response time from the retailer raises questions about the efficiency of their customer service. It's crucial to consider the potential impact on customer satisfaction and loyalty. In today's fast-paced world, prompt communication is key to maintaining a positive relationship with customers. It's worth reflecting on whether this delay is a symptom of a larger issue within the company's customer service department. What are your thoughts on this? How do you think businesses can improve their response times? Please share your insights in the comments.